- Application of Course Knowledge: Answer all questions/criteria with explanations and detail.
- Describe a conflict you have encountered in your nursing practice. Identify the stakeholders involved and their roles.
- Analyze how the conflict was resolved. Which conflict resolution style was used?
- Evaluate the efficacy of the resolution. Was the conflict resolution style used to address the conflict the most appropriate option? Why or why not?
- Identify and describe your preferred mode of conflict resolution.
- Integration of Evidence: Integrate relevant scholarly sources as defined by program expectations:
- Cite a scholarly source in the initial post.
Professionalism in Communication: Communicate with minimal errors in English grammar, spelling, syntax, and punctuation.
Reference Citation: Use current APA format to format citations and references, and it is free of errors.
NO PLAGIARISM
### Application of Course Knowledge: Conflict in Nursing Practice
#### Conflict Encountered in Nursing Practice
In my nursing practice, I encountered a conflict involving a disagreement between a nurse colleague and a physician regarding the appropriate pain management plan for a post-operative patient. The patient, Mr. J., had undergone major surgery and was experiencing significant pain. The nurse believed that the patient’s pain was not being adequately managed with the current regimen and advocated for a higher dose of analgesics. However, the physician was concerned about the potential for overmedication and side effects, preferring a more conservative approach.
#### Stakeholders Involved and Their Roles
– **Nurse Colleague**: Advocated for increased pain management for the patient, emphasizing patient comfort and quality of care.
– **Physician**: Focused on minimizing potential side effects and ensuring safe medication practices.
– **Patient (Mr. J.)**: The primary recipient of care whose pain management needs were central to the conflict.
– **Nursing Supervisor**: Mediated the conflict and provided guidance on resolving the issue.
#### Conflict Resolution Analysis
The conflict was resolved through a collaborative approach facilitated by the nursing supervisor. The resolution process included:
1. **Open Dialogue**: A meeting was arranged where both the nurse and physician could discuss their perspectives openly.
2. **Evidence-Based Practice**: The nursing supervisor encouraged both parties to present evidence supporting their viewpoints, including recent guidelines and research on post-operative pain management.
3. **Patient-Centered Care**: Emphasis was placed on assessing the patient’s pain levels and preferences, ensuring that Mr. J.’s voice was heard in the decision-making process.
#### Conflict Resolution Style Used
The conflict resolution style used was **collaborative**, also known as problem-solving or integrative negotiation. This style aims to find a win-win solution by addressing the concerns of all parties involved.
#### Evaluation of the Resolution Efficacy
The resolution was effective because it:
– Addressed the concerns of both the nurse and the physician.
– Ensured that the patient’s pain was managed effectively without compromising safety.
– Fostered a sense of teamwork and mutual respect among the healthcare providers.
– Implemented an adjusted pain management plan that included careful monitoring and adjustments as needed.
#### Appropriateness of the Conflict Resolution Style
The collaborative style was the most appropriate option for this conflict because it:
– Promoted a comprehensive and holistic approach to patient care.
– Encouraged open communication and understanding among team members.
– Ensured that patient safety and comfort were both prioritized.
#### Preferred Mode of Conflict Resolution
My preferred mode of conflict resolution is the **collaborative** style. This approach is effective in healthcare settings where patient outcomes and team dynamics are critical. It emphasizes:
– Open communication and transparency.
– Mutual respect and consideration of all viewpoints.
– Evidence-based decision-making.
– Ensuring that patient-centered care remains the focus.
#### Integration of Evidence
Effective conflict resolution in nursing practice can significantly improve patient care and team collaboration. According to Gerardi and Fontaine (2020), using a collaborative conflict resolution approach in healthcare settings enhances communication, promotes trust among team members, and leads to better patient outcomes.
#### Professionalism in Communication
Communicating effectively with minimal errors in grammar, spelling, syntax, and punctuation is essential in professional nursing practice. This ensures clear understanding and reduces the risk of misunderstandings, which is particularly important in conflict resolution scenarios.
#### Reference Citation
Gerardi, D., & Fontaine, D. (2020). Conflict engagement: Changing the narrative and outcomes of conflict in health care. Journal of Nursing Management, 28(1), 15-21. https://doi.org/10.1111/jonm.12873
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