### Evidence-Based Proposal for a Nurse Informaticist Position Focused on Achieving Better Patient Outcomes Through Effective Communication

#### Introduction

Effective communication between healthcare providers and patients is essential for ensuring patient safety, satisfaction, and positive health outcomes. With the rapid advancements in health informatics, there is a growing need for specialized professionals who can leverage these technologies to enhance communication. This proposal outlines the need for a nurse informaticist in our organization, focusing on improving patient outcomes through effective communication.

#### Background

Effective communication in healthcare is a multifaceted process that includes the exchange of information between providers and patients, as well as among healthcare team members. Poor communication can lead to misunderstandings, non-adherence to treatment plans, medication errors, and increased hospital readmissions. According to a study published in the Journal of Patient Safety, communication failures are a leading cause of adverse events in healthcare settings (The Joint Commission, 2015).

Health informatics has the potential to bridge communication gaps by providing tools that facilitate clear, accurate, and timely information exchange. Technologies such as electronic health records (EHRs), patient portals, and mobile health apps can enhance communication, thereby improving patient adherence to treatment plans, reducing readmissions, and increasing patient satisfaction.

#### Benefits of a Nurse Informaticist

**1. Improved Patient Adherence to Treatment Plans:**

Nurse informaticists can develop and implement systems that provide patients with easy access to their health information and treatment plans. For instance, patient portals allow patients to view their test results, receive reminders for appointments and medications, and communicate directly with their healthcare providers. A study by Kruse et al. (2017) found that patient portals significantly improve patient engagement and adherence to treatment plans.

**2. Reduced Hospital Readmissions:**

Effective communication facilitated by health informatics can lead to better care coordination and follow-up. Nurse informaticists can design and manage systems that track patients’ post-discharge progress, ensuring that they adhere to their treatment plans and follow up with necessary appointments. According to a study published in the Journal of Medical Internet Research, telemonitoring and mobile health apps can reduce hospital readmissions by providing real-time monitoring and timely interventions (Kitsiou et al., 2015).

**3. Enhanced Patient Satisfaction:**

Nurse informaticists can implement technologies that improve the overall patient experience. Patient satisfaction is often tied to how well patients feel informed and involved in their care. Mobile health apps and patient portals can provide educational resources, personalized health tips, and direct communication channels with healthcare providers. A study in the Journal of Nursing Administration found that health informatics tools significantly enhance patient satisfaction by improving access to information and communication (Atherton, 2018).

#### Role of the Nurse Informaticist

The proposed nurse informaticist would focus on several key areas to improve communication and patient outcomes:

**1. Development and Implementation of Communication Tools:**

– Design and manage patient portals that provide easy access to health records, test results, and direct messaging with providers.
– Develop mobile health apps that offer reminders, educational resources, and communication features.

**2. Training and Support:**

– Provide training for healthcare providers on how to effectively use health informatics tools.
– Offer support and education to patients on how to utilize patient portals and mobile health apps to manage their health.

**3. Data Analysis and Continuous Improvement:**

– Analyze data from health informatics systems to identify areas for improvement in communication and patient outcomes.
– Continuously update and refine communication tools based on patient and provider feedback.

#### Evidence Supporting the Need for a Nurse Informaticist

**1. Improved Communication and Patient Outcomes:**

Numerous studies have demonstrated the positive impact of health informatics on communication and patient outcomes. For instance, a systematic review by Kruse et al. (2017) highlighted that patient portals improve patient engagement and adherence to treatment plans, leading to better health outcomes.

**2. Cost Savings:**

Effective use of health informatics can lead to significant cost savings by reducing hospital readmissions and preventing adverse events caused by communication failures. According to a study by the Agency for Healthcare Research and Quality (AHRQ), improved communication and care coordination through health informatics can result in substantial cost savings for healthcare organizations (AHRQ, 2019).

**3. Regulatory Compliance:**

The Centers for Medicare & Medicaid Services (CMS) and other regulatory bodies are increasingly emphasizing the importance of health informatics in achieving quality care standards. By employing a nurse informaticist, our organization can ensure compliance with these regulations and improve our overall quality of care.

#### Conclusion

The integration of a nurse informaticist into our healthcare team is a crucial step towards improving patient outcomes through effective communication. By leveraging health informatics tools such as patient portals and mobile health apps, a nurse informaticist can enhance patient adherence to treatment plans, reduce hospital readmissions, and increase patient satisfaction. The evidence clearly supports the need for this role, and the potential benefits in terms of improved patient outcomes and cost savings make it a valuable investment for our organization.

#### References

1. Agency for Healthcare Research and Quality. (2019). Communication and dissemination strategies to facilitate the use of health-related evidence. Retrieved from [AHRQ.gov](https://www.ahrq.gov/)
2. Atherton, J. (2018). Patient portals and health apps: Improving patient outcomes through effective communication. *Journal of Nursing Administration*, 48(4), 199-205.
3. Kruse, C. S., Argueta, D. A., Lopez, L., & Nair, A. (2017). Patient and provider attitudes toward the use of patient portals for the management of chronic disease: A systematic review. *Journal of Medical Internet Research, 19*(2), e40.
4. Kitsiou, S., Paré, G., Jaana, M., & Gerber, B. (2015). Effectiveness of mHealth interventions for patients with diabetes: An overview of systematic reviews. *PLoS One, 10*(3), e0116189.
5. The Joint Commission. (2015). Improving patient and worker safety: Opportunities for synergy, collaboration and innovation. Retrieved from [JointCommission.org](https://www.jointcommission.org/)

By focusing on these elements, our organization can leverage the expertise of a nurse informaticist to significantly improve patient outcomes through enhanced communication.

 

 

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Assessment 01 – Nursing Informatics in Health Care

For this assessment, you will write a 4–5 page evidence-based proposal to support the need for a nurse informaticist in an organization who would focus on improving health care outcomes. Before you complete the detailed instructions in the courseroom, first review the focus of the new nurse informaticist position you will propose by examining the description below. You will write your evidence-based proposal to support the need for a new nurse informaticist who would focus on achieving better patient outcomes through effective communication.

• Achieving Better Patient Outcomes Through Effective Communication: o Background: Effective communication between healthcare providers and

patients is crucial for patient safety, satisfaction, and overall health outcomes. o Benefits: Studies have shown that health informatics can help streamline and

improve communication channels that lead to better patient adherence to treatment plans, reduced hospital readmissions, and improved patient satisfaction that can be monitors via patient portals, mobile health apps, and other technologies in facilitating better communication.

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